yogeb Privacy Policy

yogeb is a Philippines-focused online gaming platform operating at yogeb.net. For the purposes of this Privacy Policy, yogeb acts as the data controller responsible for the personal information collected from users of the platform. As data controller, yogeb determines the purposes and means of processing your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

yogeb is committed to upholding the privacy rights of every Filipino player on our platform. We recognize that your personal data is a sensitive asset, and we treat it with the care and respect it deserves. This Privacy Policy is intended to give you a clear, complete, and honest account of how we handle that data — written in plain language so that every player, regardless of technical background, can understand their rights and our obligations.

If you have any questions about this policy, your data, or how yogeb handles privacy matters, please refer to Section 13 for our contact information and Data Protection Officer (DPO) details.

yogeb collects personal data from you in several ways — directly when you provide it during registration or account management, automatically when you use our platform, and in some cases from third-party sources as part of our identity verification and fraud prevention processes. Below is a detailed breakdown of the categories of data we collect:

yogeb does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — unless such collection is explicitly required by applicable Philippine regulatory requirements and has been clearly disclosed to you at the time of collection.

yogeb uses your personal data for specific, legitimate purposes directly connected to the operation of our online gaming platform and our compliance obligations under Philippine law. We do not use your data for purposes beyond those outlined here without your explicit consent. The primary purposes for which yogeb processes your personal data include:

• Account creation and management — to register your yogeb account, verify your identity, maintain your account profile, and process your account settings and preferences.
• Payment processing — to facilitate deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, QR Ph, GrabPay, and 7-Eleven CLiQQ on your behalf.
• Regulatory compliance and KYC — to meet our Know Your Customer (KYC) obligations, anti-money laundering (AML) requirements, and any reporting obligations imposed by Philippine gaming and financial regulators.
• Fraud detection and security — to monitor account activity for signs of unauthorized access, bonus abuse, collusion, money laundering, and other prohibited conduct outlined in our Terms and Conditions.
• Customer support — to respond to your inquiries, process complaints, and provide assistance when you contact our 24/7 support team.
• Responsible gaming — to monitor for signs of problem gambling behavior and to administer self-exclusion requests, deposit limits, and other responsible gaming tools you activate on your account.
• Service improvement — to analyze aggregate usage patterns, identify technical issues, and improve the games, features, and overall user experience on the yogeb platform.
• Marketing communications — to send you promotional offers, bonus notifications, and platform updates by email or SMS, where you have consented to receive such communications. You may opt out of marketing at any time through your account settings.

Under the Data Privacy Act of 2012 (RA 10173), yogeb must have a lawful basis for each type of personal data processing we carry out. The legal bases on which yogeb relies are as follows:

• Contractual necessity — the majority of our data processing is necessary to perform our contract with you as a registered yogeb player. This includes processing your identity data, financial data, and usage data to provide gaming services, process your deposits and withdrawals, and manage your account.
• Legal obligation — certain processing activities are required by Philippine law, including KYC verification, AML monitoring, and reporting obligations to relevant regulatory authorities. yogeb cannot waive these obligations even at your request.
• Legitimate interests — yogeb processes some data on the basis of its legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and aggregate service analytics. In each case, we have assessed that our legitimate interests do not override your privacy rights.
• Consent — where we rely on consent as the legal basis (such as for marketing communications), we will ask for your explicit agreement at the relevant point. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to your withdrawal.

yogeb does not sell your personal data to any third party. However, to operate our platform effectively and comply with Philippine regulatory requirements, yogeb shares certain personal data with carefully selected third-party service providers and regulatory bodies. All third parties who receive your data are required to handle it in accordance with applicable Philippine data privacy laws.

The categories of third parties with whom yogeb may share your personal data include:

• Payment processors — GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other payment partners receive the minimum data necessary to process your deposit and withdrawal transactions securely.
• Identity verification providers — third-party KYC and AML compliance vendors who assist yogeb in verifying player identities and screening against regulatory watchlists.
• Game providers — licensed game software providers whose games are hosted on yogeb may receive pseudonymized usage data necessary to operate game sessions, detect technical issues, and calculate RTP statistics.
• Customer support platforms — cloud-based helpdesk and live chat service providers who process support interactions on yogeb's behalf under data processing agreements.
• Philippine regulatory authorities — yogeb may be required to disclose player data to PAGCOR, AMLC, the NPC, the BIR, or other competent Philippine government agencies in response to lawful requests or mandatory reporting obligations.
• Law enforcement — where required by law, court order, or where necessary to prevent fraud, money laundering, or other criminal activity, yogeb may disclose data to relevant law enforcement authorities in the Philippines.

Each third-party service provider engaged by yogeb is bound by a Data Sharing Agreement (DSA) or Data Processing Agreement (DPA) that requires them to implement appropriate technical and organizational security measures and to use your data only for the specific purpose for which it was shared.

yogeb uses cookies and similar tracking technologies on yogeb.net to enable core platform functionality, improve your gaming experience, and collect aggregate analytics data. A cookie is a small text file placed on your device by your browser when you visit yogeb.net. Cookies do not contain executable code and cannot access other information on your device.

The types of cookies yogeb uses are:

• Strictly necessary cookies — essential for the platform to function. These include session authentication cookies that keep you logged in during your gaming session. You cannot opt out of these cookies while using yogeb.
• Functional cookies — remember your preferences such as language settings, display preferences, and responsible gaming tool configurations. Disabling these may affect your experience.
• Analytics cookies — used to collect anonymized aggregate data about how players use yogeb.net, which pages are visited most frequently, and where technical errors occur. This data helps us improve the platform. These are processed in aggregate form only.
• Security cookies — used to detect fraudulent activity, prevent unauthorized access, and protect player accounts from session hijacking and other security threats.

You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging in to your yogeb account. Detailed instructions for managing cookies in major browsers (Chrome, Safari, Firefox, Edge) are available in your browser's help documentation.

yogeb implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security program is designed in accordance with industry best practices and the security standards expected under the Data Privacy Act of 2012 (RA 10173).

Key security measures in place at yogeb include:

• SSL/TLS encryption for all data transmitted between your device and yogeb servers.
• Encryption of sensitive data fields — including identity document references and financial account identifiers — at rest in our databases.
• Role-based access controls (RBAC) ensuring that yogeb staff can only access personal data that is necessary for their specific job function.
• Multi-factor authentication (MFA) for all yogeb staff who access internal systems containing player data.
• Regular security audits, vulnerability assessments, and penetration testing of yogeb platform infrastructure.
• Automated fraud and anomaly detection systems that monitor for unusual login patterns, suspicious transaction activity, and potential account takeover attempts.
• An incident response plan that includes procedures for detecting, containing, and notifying affected users and the NPC of any personal data breach within the timeframes required by Philippine law.

While yogeb takes every reasonable precaution to protect your data, no online system can guarantee absolute security. You are also responsible for protecting your own account by using a strong, unique password and enabling two-factor authentication (2FA) on your yogeb account. If you suspect a security issue with your account, contact yogeb support immediately at [email protected].

yogeb retains your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine laws and regulatory obligations. The following general retention periods apply:

When your personal data reaches the end of its retention period, yogeb will securely delete or anonymize it so that it can no longer be associated with your identity. In cases where deletion is temporarily delayed due to ongoing legal proceedings, regulatory investigations, or active dispute resolution, data will be isolated and access-restricted until it can be safely deleted.

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by yogeb. These rights may be exercised by contacting our Data Protection Officer using the details provided in Section 13.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Privacy Request". yogeb will verify your identity before processing any data subject request to protect against fraudulent access claims.

yogeb is an online gaming platform strictly intended for adults aged 21 years and above, as required under Philippine law. yogeb does not knowingly collect, process, or retain personal data from any individual under the age of 21.

During registration, all applicants are required to confirm that they are aged 21 or older and to provide valid government-issued identification for KYC verification. Any account found to have been registered by a person under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant Philippine regulatory authorities as required by law.

In some cases, personal data processed by yogeb may be transferred to or stored on servers located outside the Philippines — for example, when we use internationally hosted cloud infrastructure or engage a game provider whose systems are operated from another jurisdiction.

Whenever yogeb transfers personal data outside the Philippines, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012 (RA 10173). These safeguards include:

• Contractual data transfer agreements incorporating standard contractual clauses approved by the NPC or recognized under Philippine data privacy regulations.
• Transfers only to third parties in jurisdictions that have been assessed as providing an adequate level of data protection, or who have implemented binding corporate rules or equivalent safeguards.
• Regular review of cross-border data transfer arrangements to ensure continued compliance with Philippine law and any updates to NPC guidance.

You may request further information about the specific safeguards applied to any particular cross-border data transfer by contacting our Data Protection Officer at the details listed in Section 13.

yogeb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, updates to Philippine law or NPC regulations, or improvements to our platform services. When material changes are made to this policy, yogeb will notify registered players by posting a prominent notice on yogeb.net and, where required by law, by sending a direct notification to the email address associated with your account.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this page periodically to stay informed about how yogeb protects your personal data. Your continued use of the yogeb platform following notification of changes to this policy constitutes your acknowledgment of the updated terms.

If any amendment materially reduces your rights or increases yogeb's data processing activities beyond what you originally consented to, yogeb will seek your renewed consent before the amended policy takes effect with respect to your existing data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yogeb handles your personal data, please contact our Data Protection Officer (DPO). Under the Data Privacy Act of 2012 (RA 10173), yogeb has designated a DPO who is responsible for overseeing data protection compliance and serving as your primary point of contact for privacy matters.

When contacting the DPO about a data privacy request, please include your full name, your yogeb registered email address, and a clear description of your request or concern. yogeb may request additional information to verify your identity before processing your request.

If you are not satisfied with yogeb's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for administering and enforcing the Data Privacy Act of 2012.